Green Zone Scheduling – GreenZoneScheduling.comHow much is not having a properly trained phone staff costing you?Get A FREE Mystery Shop and Find Out How Good Your Staff Is! “A telephone call is your customer’s first impression of your organization. Don’t leave it to chance!” Every client interaction that you and your team have is a sales interaction. It’s a black hole you must plug. Many business owners overlook the importance of evaluating each client interaction as sales opportunity. This begins with the receptionists and schedulers converting a calling prospect into a client. Each call that is mishandled is THOUSANDS of dollars out of your pocket. The phone is the first client contact. Sales is the life blood of every single company on the planet! Sales is the conversion of a prospect into a paying customer. Sales is an absolute must for all economies and businesses to survive and thrive. GOOD NEWS! You are on the right path to great customer interactions! Let us take the pain out of phone solutions. We’ll do it for you! We Find… 40% Of The Time A Small Business Does Not Answer The Phone 50% Is All That Leaves A Message 20% Is All That Calls Back 97% Of Staff Has Never Been Trained Properly 3% Of Business Owners Realize The Impact The Phone Has On Their Business
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Join our Mailing ListLatest from the blog:July 11th, 2011 by Matthew Linklater Lately, I’ve gotten into the habit of coining the phrase, “If it doesn’t get measured it doesn’t get done!” In all honesty, many people who start a business are just excited to practice the trade, skill or talent that they’ve spent years learning and perfecting. If you’re a doctor, you probably are more interested in [...] July 5th, 2011 by Matthew Linklater Buyers are going goo goo for Lady Gaga! In fact, recently, Amazon.com ran a promotion for the popular pop singer, Lady Gaga. However, the company was not prepared for the wave of consumer response, as customers bombarded the online retailer with interest. The company has actually had to re-release the promotion to accommodate the number [...] May 13th, 2011 by Matthew Linklater Sales training is critical in today’s dog eat dog business world. Many businesses today fail to turn over business when a prospect calls in because they don’t know what to say. Now… I’m talking to all you business owners when I say this – THAT IS SUCH A WASTE! Imagine money literally flying out of [...] |
